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We do not use genuine parts for our standard repair, however, subject to availability, you may request the use of original parts. Our parts are of high quality and to the same standard as their genuine/original counterparts.

Genuine parts are not necessarily 'better' than other parts. Our parts perform the same as any original part would which means that you will never need to worry about quality. All of our parts are new and will perform to the same standard as their original counterparts.

The secure packaging box is a special phone box in which your device can be safely packaged in and sent back to you after repair, in a way that minimises any chance of further damage to your device during shipping.